Certificate II in Supply Chain Operations

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in TLI20421, all included

76 units: 5 core and 71 elective.

Core units 5

• TLIE1003Participate in basic workplace communication
• TLIF0009Ensure the safety of transport activities (Chain of Responsibility)
• TLIF0025Follow work health and safety procedures
• TLIL0007Complete workplace induction procedures
• TLIX0023Identify the roles and functions of the supply chain industry

Elective units 71

• BSBINS201Process and maintain workplace information
• BSBOPS203Deliver a service to customers
• BSBOPS305Process customer complaints
• BSBTEC201Use business software applications
• FBPOPR2077Operate a bulk dry goods transfer process
• FBPOPR3007Operate a bulk liquid transfer process
• FBPOPR3008Load and unload tankers
• HLTAID011Provide First Aid
• TLIA0003Complete and check import/export documentation
• TLIA0005Connect and disconnect reefer units
• TLIA0010Identify goods and store to specifications
• TLIA0019Despatch stock

Show all 71 elective units

• TLIA0020Package goods
• TLIA0021Participate in stocktakes
• TLIA0022Pick and process orders
• TLIA0023Receive goods
• TLIA0024Replenish stock
• TLIA0032Sort and consolidate mail and parcels
• TLIA1001Secure cargo
• TLIA2014Use product knowledge to complete work operations
• TLIB0003Use and maintain minor mechanical equipment
• TLIB0005Operate pooled equipment
• TLIB0011Undertake general site maintenance
• TLIB0012Maintain and use hand tools
• TLIB2001Check and assess operational capabilities of equipment
• TLIB2009Check conveyor operational status
• TLIC1051Operate commercial vehicle
• TLID0006Move materials mechanically using automated equipment
• TLID0007Operate specialised load shifting equipment
• TLID0011Use bulk transfer equipment (dry)
• TLID0014Load and unload explosives/dangerous goods
• TLID0015Load and unload goods/cargo
• TLID0016Operate a forklift
• TLID0020Shift materials safely using manual handling methods
• TLID0021Store and handle dangerous goods and hazardous substances
• TLID0042Handle furniture and effects
• TLID0043Pack and unpack cartons during a removal
• TLID2022Conduct weighbridge operations
• TLID2045Operate specialised light load shifting equipment
• TLID2047Prepare cargo for transfer with slings
• TLIE0002Process workplace documentation
• TLIE0006Present routine workplace information
• TLIE0009Carry out basic workplace calculations
• TLIE2007Use communications systems
• TLIE2029Conduct workplace information briefings
• TLIF0019Follow vehicle protocols for loading and unloading
• TLIF0022Conduct housekeeping activities
• TLIF2006Apply accident-emergency procedures
• TLIF2010Apply fatigue management strategies
• TLIF2012Apply safe procedures when handling/transporting dangerous goods or explosives
• TLIF2018Operate firefighting equipment
• TLIG0003Work effectively with others in a team
• TLIG2007Work in a socially diverse environment
• TLIH0003Prioritise courier delivery operations
• TLIH0005Interpret road maps and navigate pre-determined routes
• TLIJ0001Apply grain protection measures
• TLIJ0002Implement grain monitoring measures
• TLIJ2001Apply quality procedures
• TLIK0003Perform electronic data interchange to transmit documentation
• TLIK2010Use infotechnology devices in the workplace
• TLIL2008Complete routine administrative tasks
• TLIL2031Monitor and process attendance records
• TLILIC0003Licence to operate a forklift truck
• TLILIC0004Licence to operate an order picking forklift truck
• TLIO0003Follow security procedures when working with goods and cargo
• TLIP0001Sell products and services
• TLIP2024Conduct financial transactions
• TLIP2029Prepare and process financial documents
• TLIU1009Monitor plant and equipment in an environmentally sustainable manner
• TLIU2012Participate in environmentally sustainable work practices
• TLIW0002Clean and inspect pooled equipment

Matched to the current release

Every order is confirmed against TLI20421's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.