Certificate IV in Hospitality

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in SIT40422, all included

104 units: 9 core and 95 elective.

Core units 9

• SITHIND008Work effectively in hospitality service
• SITXCCS015Enhance customer service experiences
• SITXCOM010Manage conflict
• SITXFIN009Manage finances within a budget
• SITXHRM007Coach others in job skills
• SITXHRM008Roster staff
• SITXHRM009Lead and manage people
• SITXMGT004Monitor work operations
• SITXWHS007Implement and monitor work health and safety practices

Elective units 95

• BSBFIN302Maintain financial records
• BSBFIN401Report on financial activity
• BSBSUS411Implement and monitor environmentally sustainable work practices
• BSBTEC301Design and produce business documents
• BSBTEC302Design and produce spreadsheets
• BSBTEC402Design and produce complex spreadsheets
• BSBTWK501Lead diversity and inclusion
• CPPCLO3100Maintain cleaning storage areas
• CPPCLO3101Clean carpeted floors
• CPPCLO3102Clean hard floors
• CPPCLO3103Clean and maintain amenities
• CPPCLO3105Clean glass surfaces

Show all 95 elective units

• CPPCLO3108Clean window coverings
• CPPCLO3111Clean rooms, furniture and fittings
• CPPCLO3112Clean walls, ceilings and fittings
• CPPSEC2110Monitor and control individual and crowd behaviour to maintain security
• CPPSEC3122Plan provision of close protection services
• HLTAID011Provide First Aid
• SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
• SIRXOSM003Use social media and online tools
• SITEEVT020Source and use information on the events industry
• SITEEVT021Administer event registrations
• SITEEVT022Provide event production support
• SITEEVT023Plan in-house events
• SITHACS009Clean premises and equipment
• SITHACS010Provide housekeeping services to guests
• SITHACS011Prepare rooms for guests
• SITHACS012Launder linen and guest clothes
• SITHACS013Provide porter services
• SITHACS014Provide valet services
• SITHACS015Conduct night audit
• SITHACS016Provide accommodation reception services
• SITHFAB021Provide responsible service of alcohol
• SITHFAB022Clean and tidy bar areas
• SITHFAB023Operate a bar
• SITHFAB024Prepare and serve non-alcoholic beverages
• SITHFAB025Prepare and serve espresso coffee
• SITHFAB026Provide room service
• SITHFAB028Operate and monitor cellar systems
• SITHFAB029Conduct a product tasting for alcoholic beverages
• SITHFAB030Prepare and serve cocktails
• SITHFAB031Provide advice on beers, spirits and liqueurs
• SITHFAB032Provide advice on Australian wines
• SITHFAB033Provide advice on imported wines
• SITHFAB034Provide table service of food and beverage
• SITHFAB035Provide silver service
• SITHFAB036Provide advice on food
• SITHFAB037Provide advice on food and beverage matching
• SITHFAB038Plan and monitor espresso coffee service
• SITHGAM022Provide responsible gambling services
• SITHGAM023Attend gaming machines
• SITHGAM024Operate a TAB outlet
• SITHGAM025Conduct Keno games
• SITHGAM026Analyse and report on gaming machine data
• SITHGAM027Deal Baccarat games
• SITHGAM028Conduct Big Wheel games
• SITHGAM029Deal Blackjack games
• SITHGAM030Deal Poker games
• SITHGAM031Deal Pontoon games
• SITHGAM032Conduct Rapid Roulette games
• SITHGAM033Conduct Roulette games
• SITHGAM034Attend casino gaming machines
• SITHGAM035Deal Caribbean Stud games
• SITHGAM036Deal Casino War games
• SITHGAM037Deal Mississippi Stud games
• SITHGAM038Conduct Rapid Baccarat games
• SITHGAM039Conduct Rapid Big Wheel games
• SITHGAM040Deal Three Card Poker games
• SITHIND005Use hygienic practices for hospitality service
• SITHIND006Source and use information on the hospitality industry
• SITHKOP014Plan catering for events or functions
• SITTTVL001Access and interpret product information
• SITTTVL004Sell tourism products or services
• SITXCCS010Provide visitor information
• SITXCCS012Provide lost and found services
• SITXCCS013Provide club reception services
• SITXCCS017Use a computerised booking system
• SITXCCS019Prepare quotations
• SITXCOM009Address protocol requirements
• SITXCRI003Respond to a customer in crisis
• SITXFIN008Interpret financial information
• SITXFSA005Use hygienic practices for food safety
• SITXFSA006Participate in safe food handling practices
• SITXFSA007Transport and store food
• SITXINV006Receive, store and maintain stock
• SITXINV007Purchase goods
• SITXINV008Control stock
• SITXLAN008Conduct oral communication in a language other than English
• SITXLAN009Read and write information in a language other than English
• SITXMPR009Coordinate production of brochures and marketing materials
• SITXMPR010Create a promotional display or stand
• SITXMPR011Plan and implement sales activities
• SITXMPR012Coordinate marketing activities
• SITXMPR013Participate in cooperative online marketing initiatives
• SITXWHS006Identify hazards, assess and control safety risks

Matched to the current release

Every order is confirmed against SIT40422's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.