The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in SIT40125, all included
84 units: 7 core and 77 elective.
Core units 7
- SITTIND003Source and use information on the tourism and travel industry
- SITXCCS015Enhance customer service experiences
- SITXCOM007Show social and cultural sensitivity
- SITXCOM010Manage conflict
- SITXFIN008Interpret financial information
- SITXHRM007Coach others in job skills
- SITXWHS007Implement and monitor work health and safety practices
Elective units 77
- BSBCMM411Make presentations
- BSBFIN401Report on financial activity
- BSBMKG431Assess marketing opportunities
- BSBMKG442Conduct e-marketing communications
- BSBPEF202Plan and apply time management
- BSBSUS211Participate in sustainable work practices
- BSBTEC301Design and produce business documents
- BSBTEC303Create electronic presentations
- BSBTEC402Design and produce complex spreadsheets
- BSBTWK401Build and maintain business relationships
- BSBWRT411Write complex documents
- BSBXCS402Promote workplace cyber security awareness and best practices
Show all 77 elective units
- BSBXCS405Contribute to cyber security incident responses
- HLTAID011Provide First Aid
- HLTAID013Provide First Aid in remote or isolated site
- MARF043Operate survival craft, rescue boats and lifesaving appliances (proficiency in survival craft)
- MARF060Apply basic survival skills in the event of vessel abandonment
- SIFCBGM007Evaluate building and grounds maintenance and development needs
- SIFCBGM008Coordinate building and grounds maintenance and development
- SIRXCEG008Manage disrespectful, aggressive or abusive customers
- SIRXCEG009Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
- SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
- SIRXOSM003Use social media and online tools
- SIRXOSM005Develop a basic website for customer engagement
- SISCAQU016Manage pool water quality
- SITTGDE016Lead tour groups
- SITTGDE017Prepare and present tour commentaries or activities
- SITTGDE018Develop and maintain the general and regional knowledge required by guides
- SITTGDE019Research and share information on Australian Indigenous cultures
- SITTGDE020Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE021Prepare specialised interpretive content on marine environments
- SITTGDE022Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE023Coordinate and operate tours
- SITTIND004Source and use information on the holiday park and resort industry
- SITTPPD012Package tourism products
- SITTPPD013Develop interpretive activities
- SITTPPD014Coordinate and operate sustainable tourism activities
- SITTPPD015Develop in-house recreational activities
- SITTTOP006Load touring equipment and supplies
- SITTTOP007Provide outdoor catering
- SITTTOP008Allocate tour or activity resources
- SITTTOP009Set up and operate a camp site
- SITTTOP010Operate tours in a remote area
- SITTTVL001Access and interpret product information
- SITTTVL002Provide advice on international destinations
- SITTTVL003Provide advice on Australian destinations
- SITTTVL004Sell tourism products or services
- SITTTVL005Prepare customer quotations
- SITTTVL006Book tourism products and process documentation
- SITTTVL007Use a computerised reservations or operations system
- SITTTVL008Source airfares and issue tickets for domestic flights
- SITTTVL009Construct international airfares
- SITTTVL010Construct advanced international airfares
- SITTTVL011Provide specialist advice on cruises
- SITXCCS010Provide visitor information
- SITXCCS017Use a computerised booking system
- SITXCCS018Make bookings and process documentation
- SITXCCS019Prepare quotations
- SITXCOM009Address protocol requirements
- SITXCRI003Respond to a customer in crisis
- SITXFIN007Process financial transactions
- SITXFIN009Manage finances within a budget
- SITXHRM008Roster staff
- SITXHRM009Lead and manage people
- SITXINV007Purchase goods
- SITXLAN008Conduct oral communication in a language other than English
- SITXLAN009Read and write information in a language other than English
- SITXMGT004Monitor work operations
- SITXMPR009Coordinate production of brochures and marketing materials
- SITXMPR010Create a promotional display or stand
- SITXMPR011Plan and implement sales activities
- SITXMPR012Coordinate marketing activities
- SITXMPR013Participate in cooperative online marketing initiatives
- SITXWHS006Identify hazards, assess and control safety risks
- TLIC0023Operate four wheel drive vehicle
- TLIC1051Operate commercial vehicle
- TLIC3042Operate coach/bus
Matched to the current release
Every order is confirmed against SIT40125's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.