The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in SIT20125, all included
52 units: 5 core and 47 elective.
Core units 5
- SITTIND003Source and use information on the tourism and travel industry
- SITXCCS009Provide customer information and assistance
- SITXCCS011Interact with customers
- SITXCOM007Show social and cultural sensitivity
- SITXWHS005Participate in safe work practices
Elective units 47
- BSBCMM211Apply communication skills
- BSBPEF202Plan and apply time management
- BSBSUS211Participate in sustainable work practices
- BSBTEC201Use business software applications
- BSBTWK201Work effectively with others
- CPPCLO3100Maintain cleaning storage areas
- CPPCLO3101Clean carpeted floors
- CPPCLO3102Clean hard floors
- CPPCLO3103Clean and maintain amenities
- CPPCLO3105Clean glass surfaces
- CPPCLO3112Clean walls, ceilings and fittings
- CUACNM211Monitor collections for changes in condition
Show all 47 elective units
- CUAEVP211Assist with the staging of public activities or events
- FSKDIG001Use digital technology for short and basic workplace tasks
- HLTAID011Provide First Aid
- RIISAM203EUse hand and power tools
- RIISAM204EOperate small plant and equipment
- SIFCBGM001Provide general grounds care
- SIFCBGM002Maintain property and structures
- SIRXCEG008Manage disrespectful, aggressive or abusive customers
- SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
- SIRXPDK001Advise on products and services
- SIRXSLS001Sell to the retail customer
- SISCAQU015Test pool water quality
- SITHACS009Clean premises and equipment
- SITHACS010Provide housekeeping services to guests
- SITHACS011Prepare rooms for guests
- SITHACS016Provide accommodation reception services
- SITHFAB021Provide responsible service of alcohol
- SITHFAB024Prepare and serve non-alcoholic beverages
- SITHFAB025Prepare and serve espresso coffee
- SITTGDE013Interpret aspects of local Australian Indigenous culture
- SITTGDE015Provide arrival and departure assistance
- SITTIND004Source and use information on the holiday park and resort industry
- SITTTVL001Access and interpret product information
- SITTTVL006Book tourism products and process documentation
- SITTVAF006Load and unload a ride
- SITTVAF007Operate a ride location
- SITXCCS010Provide visitor information
- SITXCOM006Source and present information
- SITXCOM008Provide a briefing or scripted commentary
- SITXFIN007Process financial transactions
- SITXFSA005Use hygienic practices for food safety
- SITXINV006Receive, store and maintain stock
- SITXLAN007Conduct basic oral communication in a language other than English
- SITXLAN008Conduct oral communication in a language other than English
- TLIC1051Operate commercial vehicle
Matched to the current release
Every order is confirmed against SIT20125's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.