The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in SIR30316, all included
20 units: 5 core and 15 elective.
Core units 5
- SIRWSLS004Optimise customer and territory coverage
- SIRXCEG003Build customer relationships and loyalty
- SIRXCEG005Maintain business to business relationships
- SIRXIND001Work effectively in a service environment
- SIRXWHS002Contribute to workplace health and safety
Elective units 15
- BSBCUE301Use multiple information systems
- BSBCUE304Provide sales solutions to customers
- SIRRINV001Receive and handle retail stock
- SIRRINV002Control stock
- SIRRMER003Coordinate visual merchandising activities
- SIRWSLS001Process product and service data
- SIRWSLS002Analyse and achieve sales targets
- SIRWSLS003Build sales of branded products
- SIRXCEG001Engage the customer
- SIRXCEG002Assist with customer difficulties
- SIRXCOM002Work effectively in a team
- SIRXCOM003Promote team cohesion
- SIRXMGT001Supervise and support frontline team members
- SIRXRSK001Identify and respond to security risks
- SIRXSLS001Sell to the retail customer
Matched to the current release
Every order is confirmed against SIR30316's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.