The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in PSP40216, all included
37 units: 6 core and 31 elective.
Core units 6
- PSPETH001Uphold the values and principles of public service
- PSPGEN023Deliver and monitor service to clients
- PSPGEN029Value diversity
- PSPGEN033Use advanced workplace communication strategies
- PSPGEN043Apply government processes
- PSPLEG002Encourage compliance with legislation in the public sector
Elective units 31
- BSBWHS201Contribute to health and safety of self and others
- BSBWHS301Maintain workplace safety
- CSCSAS015Manage threatening behaviour
- PSPCRT001Audio record court proceedings
- PSPCRT002Perform duties to support a hearing
- PSPCRT003Manage witnesses
- PSPCRT004Handle exhibits and documents tendered
- PSPCRT005Serve process
- PSPCRT006Handle monies received in satisfaction of warrants and orders
- PSPCRT007Compile and use official notes
- PSPCRT008Undertake court listings
- PSPCRT009Provide court registry and information services
Show all 31 elective units
- PSPCRT010Administer court fines and debt management
- PSPCRT011Provide court support to Indigenous clients
- PSPCRT012Audio record complex court proceedings
- PSPCRT013Record court proceedings using shorthand
- PSPCRT014Contribute to an integrated service delivery program
- PSPCRT015Administer court legislation
- PSPCRT016Administer alternative dispute-resolution proceedings
- PSPCRT017Provide support to self-represented litigants
- PSPCRT018Perform court duties
- PSPCRT019Manage jurors
- PSPCRT020Execute process
- PSPCRT021Carry out possessions and evictions
- PSPCRT023Perform quasi-judicial functions
- PSPINV002Conduct an investigation
- PSPPCY001Contribute to policy development
- PSPPCY004Support policy implementation
- PSPREG003Apply regulatory powers
- PSPREG004Promote client compliance
- PSPREG007Make arrests
Matched to the current release
Every order is confirmed against PSP40216's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.