Certificate II in Laundry Operations

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in MST20422, all included

25 units: 7 core and 18 elective.

Core units 7

• BSBCMM211Apply communication skills
• MSMENV272Participate in environmentally sustainable work practices
• MSMWHS200Work safely
• MSS402055Apply quality standards
• MSTGN2018Work in the TCF industry
• MSTLA2011Apply infection control policies and procedures in laundry operations
• MSTLA2012Operate washing machines

Elective units 18

• FBPPPL2002Work in a socially diverse environment
• MSTCL2024Press work
• MSTDC2010Provide customer service in a dry cleaning or laundry enterprise
• MSTDC2012Identify pre-spotting requirements
• MSTGN2014Operate computing technology in a TCF workplace
• MSTGN2015Use RFID technology to track laundry items
• MSTGN2017Prepare, finish and package products for storage or dispatch
• MSTGN2019Work in a team environment
• MSTGN2020Perform test or inspection to check product quality
• MSTGN2021Select, transfer and remove materials and products
• MSTGN2022Perform tasks to support production
• MSTGN2023Identify and handle fabrics and textiles
• MSTGN3008Receive and sort articles for cleaning
• MSTGN3012Work safely with chemicals in TCF operations
• MSTLA2014Inspect, fold and pack theatre linen
• MSTLA3003Control washing operations
• MSTLA3004Control linen rewash
• MSTLA3006Control conditioning and safe drying processes

Matched to the current release

Every order is confirmed against MST20422's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.