The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in HLT20121, all included
27 units: 6 core and 21 elective.
Core units 6
- BSBCMM211Apply communication skills
- HLTAADV001Support clients to access health services
- HLTAHCS001Provide basic health service information to clients
- HLTAWOR001Work in an Aboriginal and/or Torres Strait Islander health support role
- HLTINF006Apply basic principles and practices of infection prevention and control
- HLTWHS001Participate in workplace health and safety
Elective units 21
- BSBDAT201Collect and record data
- BSBINS201Process and maintain workplace information
- BSBMED301Interpret and apply medical terminology appropriately
- BSBMED304Assist in controlling stocks and supplies
- BSBMED305Apply the principles of confidentiality, privacy and security within the medical environment
- BSBOPS101Use business resources
- BSBTEC101Operate digital devices
- CHCCCS026Transport individuals
- CHCDIV001Work with diverse people
- FSKNUM008Use whole numbers and simple fractions, decimals and percentages for work
- FSKRDG005Read and respond to simple and familiar workplace procedures
- FSKWTG008Complete routine workplace formatted texts
- HLTAAP001Recognise healthy body systems
- HLTAID011Provide First Aid
- HLTHSS009Perform general cleaning tasks in a clinical setting
- HLTPOP031Provide information and support on environmental health issues
- HLTWHS005Conduct manual tasks safely
- PUAOPE013Operate communications systems and equipment
- SIRCDIS001Assist customers with prescriptions
- SIRCDIS002Deliver medicines to customers outside the pharmacy
- SIRCIND002Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Matched to the current release
Every order is confirmed against HLT20121's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.