Diploma of Personal Injury and Disability Insurance Management

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in FNS51920, all included

39 units: 1 core and 38 elective.

Core units 1

• FNSPIM509Comply with regulatory frameworks

Elective units 38

• BSBCMM411Make presentations
• BSBFIN501Manage budgets and financial plans
• BSBLDR522Manage people performance
• BSBOPS404Implement customer service strategies
• BSBOPS505Manage organisational customer service
• BSBPMG430Undertake project work
• BSBSUS511Develop workplace policies and procedures for sustainability
• CHCCCS025Support relationships with carers and families
• CHCCSM004Coordinate complex case requirements
• CHCCSM006Provide case management supervision
• CHCDIS004Communicate using augmentative and alternative communication strategies
• CHCDIV001Work with diverse people

Show all 38 elective units

• FNSFLT511Assist customers to budget and manage own finances
• FNSINC411Conduct work according to professional practices in the financial services industry
• FNSINC513Identify and apply complex ethical decision making to workplace situations
• FNSINC514Apply ethical frameworks and principles to make and act upon decisions
• FNSISV508Review and advise on claims costs, policies and procedures
• FNSISV519Analyse financial, medical and psychological claims assessments
• FNSISV522Work with legal teams to resolve non-routine and complex insurance claims
• FNSISV531Issue insurance contracts covering non-routine and complex situations
• FNSISV536Investigate insurance claims
• FNSORG514Develop, monitor and supervise work practices to meet financial services regulatory requirements
• FNSPIM313Work within the personal injury management sector
• FNSPIM406Develop and maintain knowledge of personal injury management insurance
• FNSPIM411Plan and implement rehabilitation and return to life strategies
• FNSPIM415Manage personal injury case loads
• FNSPIM505Use medical knowledge in the management of personal injury claims
• FNSPIM516Promote health benefits of returning to work
• FNSPIM517Manage complex return to work cases
• FNSPIM518Evaluate and improve return to work programs
• FNSPIM521Develop return to work or injury management strategies
• FNSPIM522Facilitate workplace assessment with stakeholders for personal injury cases
• FNSPIM531Facilitate the setting and achievement of goals in personal injury management
• FNSRSK512Assess risks
• MSMSUP390Use structured problem-solving tools
• PSPGEN036Provide workplace coaching
• PSPGEN053Provide leadership
• TAEDEL402Plan, organise and facilitate learning in the workplace

Matched to the current release

Every order is confirmed against FNS51920's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.