Diploma of General Insurance

The complete RTO resource set for the whole FNS51120 qualification and mapped to the current national release.

The whole qualification, done

Every unit in the qualification:

Every unit in FNS51120, all included

42 units: 3 core and 39 elective.

Core units 3

Elective units 39

Show all 39 elective units
  • FNSCUS504Manage premium customer relationships
  • FNSCUS511Develop and maintain professional relationships in financial services industry
  • FNSCUS512Monitor clients' financial requirements
  • FNSCUS513Review business performance
  • FNSCUS515Determine client financial requirements and expectations
  • FNSCUS516Record and implement client instructions
  • FNSIAD511Provide appropriate services, general advice and products to clients
  • FNSINC511Conduct financial product research to support product recommendations
  • FNSINC513Identify and apply complex ethical decision making to workplace situations
  • FNSINC514Apply ethical frameworks and principles to make and act upon decisions
  • FNSISV408Manage handling and settlement of routine insurance claims for retail clients
  • FNSISV520Manage non-routine and complex insurance claims
  • FNSISV521Settle non-routine and complex insurance claims
  • FNSISV522Work with legal teams to resolve non-routine and complex insurance claims
  • FNSISV524Negotiate treaty reinsurance
  • FNSISV525Evaluate and report on status of insurance claims portfolios
  • FNSISV526Allocate authorities and guidelines for distribution
  • FNSISV527Implement insurance claim recovery procedures
  • FNSISV531Issue insurance contracts covering non-routine and complex situations
  • FNSISV532Review operational performance of insurance portfolios
  • FNSISV535Determine risk rating for investment and insurance products
  • FNSISV536Investigate insurance claims
  • FNSRSK511Undertake risk identification
  • FNSRSK512Assess risks
  • FNSRSK611Develop and implement risk mitigation plan
  • FNSRSK612Determine and manage risk exposure strategies
  • FNSSAM521Apply advanced techniques to provide financial products and services

Matched to the current release

Every order is confirmed against FNS51120's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.