Diploma of Banking Services Management

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in FNS50922, all included

36 units: 5 core and 31 elective.

Core units 5

• BSBLDR522Manage people performance
• FNSCUS511Develop and maintain professional relationships in financial services industry
• FNSCUS513Review business performance
• FNSFMK515Comply with financial services regulation and industry codes of practice
• FNSINC411Conduct work according to professional practices in the financial services industry

Elective units 31

• BSBINS402Coordinate workplace information systems
• BSBLDR602Provide leadership across the organisation
• BSBMKG541Identify and evaluate marketing opportunities
• BSBOPS505Manage organisational customer service
• BSBPEF501Manage personal and professional development
• BSBSTR501Establish innovative work environments
• BSBSTR502Facilitate continuous improvement
• BSBSUS511Develop workplace policies and procedures for sustainability
• BSBWHS308Participate in WHS hazard identification, risk assessment and risk control processes
• FNSBNK412Align banking products with the needs of small business customers
• FNSBNK511Manage banking and service strategy for small business customers
• FNSBNK513Provide business advisory services within a financial services context

Show all 31 elective units

• FNSCRD412Establish and maintain appropriate security options for credit facilities
• FNSCRD413Manage and recover bad and doubtful debts
• FNSCRD513Promote client understanding of the role and effective use of consumer credit
• FNSCUS504Manage premium customer relationships
• FNSCUS512Monitor clients' financial requirements
• FNSCUS515Determine client financial requirements and expectations
• FNSCUS516Record and implement client instructions
• FNSFMB511Implement credit contracts in preparation for settlement
• FNSFMB514Implement complex loan structures
• FNSINC513Identify and apply complex ethical decision making to workplace situations
• FNSINC514Apply ethical frameworks and principles to make and act upon decisions
• FNSMCA413Identify and manage individuals experiencing hardship
• FNSORG503Develop a resource plan
• FNSPIM410Collect, assess and use information
• FNSRSK411Apply risk management strategies to own work
• FNSRSK612Determine and manage risk exposure strategies
• FNSSAM503Monitor market opportunities
• FNSSAM512Assess market needs and identify opportunities for new financial products and services
• FNSSAM521Apply advanced techniques to provide financial products and services

Matched to the current release

Every order is confirmed against FNS50922's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.