The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in FNS42120, all included
41 units: 2 core and 39 elective.
Core units 2
- FNSPIM313Work within the personal injury management sector
- FNSPIM419Maintain relationships with personal injury clients
Elective units 39
- BSBINS401Analyse and present research information
- BSBLDR301Support effective workplace relationships
- BSBLDR411Demonstrate leadership in the workplace
- BSBLDR413Lead effective workplace relationships
- BSBOPS304Deliver and monitor a service to customers
- BSBPEF402Develop personal work priorities
- BSBPMG430Undertake project work
- CHCCOM002Use communication to build relationships
- CHCDIV001Work with diverse people
- FNSCRD413Manage and recover bad and doubtful debts
- FNSCUS411Participate in negotiations
- FNSCUS412Resolve disputes
Show all 39 elective units
- FNSINC411Conduct work according to professional practices in the financial services industry
- FNSISV408Manage handling and settlement of routine insurance claims for retail clients
- FNSISV411Evaluate insurance risk for business
- FNSISV412Underwrite insurance business
- FNSISV417Use medical terminology in an insurance context
- FNSISV522Work with legal teams to resolve non-routine and complex insurance claims
- FNSPIM314Assess and determine initial entitlements for personal injury claims
- FNSPIM406Develop and maintain knowledge of personal injury management insurance
- FNSPIM407Register policy
- FNSPIM408Renew and maintain policy
- FNSPIM410Collect, assess and use information
- FNSPIM411Plan and implement rehabilitation and return to life strategies
- FNSPIM415Manage personal injury case loads
- FNSPIM423Educate clients on personal injury management issues
- FNSPIM424Assist personal injury clients with job placement
- FNSPIM425Facilitate recovery and return to life
- FNSPIM434Manage personal injury claims
- FNSPIM505Use medical knowledge in the management of personal injury claims
- FNSPIM509Comply with regulatory frameworks
- FNSPIM521Develop return to work or injury management strategies
- FNSPIM522Facilitate workplace assessment with stakeholders for personal injury cases
- PSPGEN051Conduct evaluations
- PSPINM003Undertake initial rehabilitation assessments
- PSPINM005Conduct situational workplace assessments
- PSPINM006Develop return to work plans
- PSPINM007Implement and monitor return to work plans
- PSPINM014Contribute to a quality injury management system
Matched to the current release
Every order is confirmed against FNS42120's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.