Certificate IV in General Insurance

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in FNS41422, all included

34 units: 3 core and 31 elective.

Core units 3

• BSBXCM401Apply communication strategies in the workplace
• FNSINC411Conduct work according to professional practices in the financial services industry
• FNSINC412Apply and maintain knowledge of financial products and services

Elective units 31

• BSBDAT501Analyse data
• BSBINS401Analyse and present research information
• BSBLDR411Demonstrate leadership in the workplace
• BSBLDR413Lead effective workplace relationships
• BSBLDR414Lead team effectiveness
• BSBOPS304Deliver and monitor a service to customers
• BSBOPS305Process customer complaints
• BSBOPS402Coordinate business operational plans
• BSBOPS404Implement customer service strategies
• BSBOPS505Manage organisational customer service
• BSBPEF402Develop personal work priorities
• BSBWHS414Contribute to WHS risk management

Show all 31 elective units

• FNSASIC311Establish client relationship and analyse needs
• FNSASIC312Provide personal advice on non-relevant financial products
• FNSASIC314Provide Tier 2 general advice in general insurance
• FNSASIC315Provide Tier 2 personal advice in general insurance
• FNSCUS411Participate in negotiations
• FNSCUS515Determine client financial requirements and expectations
• FNSCUS516Record and implement client instructions
• FNSIAD511Provide appropriate services, general advice and products to clients
• FNSINC511Conduct financial product research to support product recommendations
• FNSISV405Analyse insurance claims
• FNSISV408Manage handling and settlement of routine insurance claims for retail clients
• FNSISV411Evaluate insurance risk for business
• FNSISV412Underwrite insurance business
• FNSISV413Survey potential risk exposure
• FNSISV416Use specialist terminology in insurance claims
• FNSISV531Issue insurance contracts covering non-routine and complex situations
• FNSRSK411Apply risk management strategies to own work
• FNSSAM413Identify and provide initial information to potential new clients
• FNSSAM421Provide information on financial products and services to clients

Matched to the current release

Every order is confirmed against FNS41422's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.