Certificate IV in Credit Management

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in FNS40122, all included

25 units: 7 core and 18 elective.

Core units 7

• FNSCRD401Assess credit applications
• FNSCRD412Establish and maintain appropriate security options for credit facilities
• FNSCRD415Manage overdue customer accounts
• FNSCUS412Resolve disputes
• FNSINC411Conduct work according to professional practices in the financial services industry
• FNSORG411Conduct individual work within a compliance framework
• FNSRSK411Apply risk management strategies to own work

Elective units 18

• BSBCNV614Apply principles of trust accounting
• BSBLDR411Demonstrate leadership in the workplace
• BSBLDR414Lead team effectiveness
• BSBOPS305Process customer complaints
• BSBOPS404Implement customer service strategies
• BSBPEF501Manage personal and professional development
• FNSACC411Process business tax requirements
• FNSACC421Prepare financial reports
• FNSCRD311Process applications for credit
• FNSCRD404Utilise the legal process to recover outstanding debt
• FNSCRD413Manage and recover bad and doubtful debts
• FNSCRD513Promote client understanding of the role and effective use of consumer credit
• FNSINC513Identify and apply complex ethical decision making to workplace situations
• FNSINC514Apply ethical frameworks and principles to make and act upon decisions
• FNSMCA411Evaluate debt collection actions and develop recommendations
• FNSMCA412Undertake legal action for recovery of debts
• FNSMCA413Identify and manage individuals experiencing hardship
• FNSRSK512Assess risks

Matched to the current release

Every order is confirmed against FNS40122's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.