The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in FNS20120, all included
16 units: 4 core and 12 elective.
Core units 4
- BSBCMM211Apply communication skills
- BSBTEC201Use business software applications
- BSBWHS211Contribute to the health and safety of self and others
- FNSINC311Work together in the financial services industry
Elective units 12
- BSBTEC302Design and produce spreadsheets
- FNSACC323Perform financial calculations
- FNSFLT211Develop and use personal budgets
- FNSFLT212Develop and use savings plans
- FNSFLT213Develop knowledge of debt and consumer credit
- FNSFLT214Develop knowledge of superannuation
- FNSFLT215Develop knowledge of the Australian financial system and markets
- FNSFLT216Develop knowledge of taxation
- FNSRTS303Balance retail transactions
- FNSRTS311Provide customer service in a retail agency
- FNSRTS315Process customer accounts
- FNSRTS316Process customer transactions in retail financial organisations
Matched to the current release
Every order is confirmed against FNS20120's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.