Certificate IV in Community Services

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in CHC42021, all included

104 units: 7 core and 97 elective.

Core units 7

• CHCADV001Facilitate the interests and rights of clients
• CHCCOM002Use communication to build relationships
• CHCDFV001Recognise and respond appropriately to domestic and family violence
• CHCDIV001Work with diverse people
• CHCLEG001Work legally and ethically
• CHCPRP001Develop and maintain networks and collaborative partnerships
• HLTWHS002Follow safe work practices for direct client care

Elective units 97

• CHCADV002Provide advocacy and representation services
• CHCADV003Represent clients in court
• CHCAOD001Work in an alcohol and other drugs context
• CHCAOD002Work with clients who are intoxicated
• CHCAOD003Provide needle and syringe services
• CHCAOD004Assess needs of clients with alcohol and other drugs issues
• CHCAOD005Provide alcohol and other drugs withdrawal services
• CHCCCS001Address the needs of people with chronic disease
• CHCCCS003Increase the safety of individuals at risk of suicide
• CHCCCS004Assess co-existing needs
• CHCCCS006Facilitate individual service planning and delivery
• CHCCCS008Develop strategies to address unmet needs

Show all 97 elective units

• CHCCCS009Facilitate responsible behaviour
• CHCCCS010Maintain a high standard of service
• CHCCCS014Provide brief interventions
• CHCCCS017Provide loss and grief support
• CHCCCS018Provide suicide bereavement support
• CHCCCS019Recognise and respond to crisis situations
• CHCCCS020Respond effectively to behaviours of concern
• CHCCCS028Provide client-centred support to people in crisis
• CHCCCS030Determine and respond to carer needs
• CHCCCS031Provide individualised support
• CHCCCS033Identify and report abuse
• CHCCCS037Visit client residence
• CHCCCS038Facilitate the empowerment of people receiving support
• CHCCDE019Work within a community development framework
• CHCCDE020Implement participation and engagement strategies
• CHCCDE021Develop and support community resources
• CHCCDE022Work to empower Aboriginal and/or Torres Strait Islander communities
• CHCCDE023Develop and deliver community projects
• CHCCOM001Provide first point of contact
• CHCCSM009Facilitate goal directed planning
• CHCCSM010Implement case management practice
• CHCCSM017Facilitate and review case management
• CHCDEV004Confirm developmental status
• CHCDFV002Provide support to children affected by domestic and family violence
• CHCDFV003Promote community awareness of domestic and family violence
• CHCDFV004Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
• CHCDFV005Provide domestic and family violence support in non-English speaking background communities
• CHCDIS011Contribute to ongoing skills development using a strengths-based approach
• CHCDIS014Develop and use strategies for communication with augmentative and alternative communication systems
• CHCDIS017Facilitate community participation and social inclusion
• CHCDIS019Provide person-centred services to people with disability with complex needs
• CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCEDU003Provide sexual and reproductive health information to clients
• CHCEDU005Work with clients to identify financial literacy education needs
• CHCEDU006Improve clients' fundamental financial literacy skills
• CHCEDU007Provide group education on consumer credit and debt
• CHCEDU009Provide parenting, health and well-being education
• CHCEDU010Prepare and evaluate relationship education programs
• CHCEDU011Work with parents or carers of very young children
• CHCEDU012Facilitate couple processes in group work
• CHCFAM001Operate in a family law environment
• CHCFAM003Support people to improve relationships
• CHCFAM004Facilitate changeovers
• CHCFAM005Facilitate and monitor contact
• CHCFAM006Assist families to self-manage contact
• CHCFAM009Facilitate family intervention strategies
• CHCFAM010Provide intervention support to families
• CHCGMB001Assess the needs of clients with problem gambling issues
• CHCGRP002Plan and conduct group activities
• CHCGRP003Plan, facilitate and review psycho-educational groups
• CHCGRP004Deliver structured programs
• CHCINM002Meet community information needs
• CHCLEG002Interpret and use legal information
• CHCLLN001Respond to client language, literacy and numeracy needs
• CHCMED004Prepare for mediation
• CHCMED005Facilitate mediation
• CHCMED006Consolidate and conclude mediation
• CHCMGT005Facilitate workplace debriefing and support processes
• CHCMGT006Coordinate client directed services
• CHCMHS001Work with people with mental health issues
• CHCMHS003Provide recovery oriented mental health services
• CHCMHS011Assess and promote social, emotional and physical wellbeing
• CHCPAL003Deliver care services using a palliative approach
• CHCPAL004Contribute to planning and implementation of care services using a palliative approach
• CHCPAS003Plan for the provision of pastoral and spiritual care
• CHCPAS004Provide pastoral and spiritual care
• CHCPOL001Contribute to the review and development of policies
• CHCPRP003Reflect on and improve own professional practice
• CHCPRP005Engage with health professionals and the health system
• CHCPRT025Identify and report children and young people at risk
• CHCPRT026Support the rights and safety of children and young people
• CHCPRT027Work collaboratively to maintain an environment safe for children and young people
• CHCSET003Work with forced migrants
• CHCSET004Undertake bicultural work with forced migrants in Australia
• CHCSOH013Work with people experiencing or at risk of homelessness
• CHCSOH014Manage and maintain tenancy agreements and services
• CHCSOH021Work with clients within the social housing system
• CHCVOL002Lead volunteer teams
• CHCVOL003Recruit, induct and support volunteers
• CHCVOL004Manage volunteer workforce development
• CHCYTH013Engage respectfully with young people
• CHCYTH014Work effectively with young people in the youth work context
• CHCYTH015Support young people to create opportunities in their lives
• HLTAID011Provide First Aid
• HLTWHS006Manage personal stressors in the work environment

Matched to the current release

Every order is confirmed against CHC42021's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.