The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in BSB40720, all included
23 units: 5 core and 18 elective.
Core units 5
- BSBINS404Search library and information databases
- BSBINS406Assist customers to access information
- BSBINS407Consolidate and maintain library industry knowledge
- BSBOPS404Implement customer service strategies
- BSBWHS311Assist with maintaining workplace safety
Elective units 18
- BSBCRT411Apply critical thinking to work practices
- BSBINS305Participate in cataloguing activities
- BSBINS401Analyse and present research information
- BSBINS402Coordinate workplace information systems
- BSBINS403Obtain information from external and networked sources
- BSBINS405Use integrated library management systems
- BSBINS408Provide information from and about records
- BSBINS409Maintain and monitor digital information and records
- BSBLDR411Demonstrate leadership in the workplace
- BSBPEF402Develop personal work priorities
- BSBPMG430Undertake project work
- BSBWRT311Write simple documents
- BSBXCM401Apply communication strategies in the workplace
- BSBXCS401Maintain security of digital devices
- CUAEVP411Present information on activities, events or public programs
- ICPPRP422Digitise complex images for reproduction
- ICTWEB306Develop web presence using social media
- SIRXCEG004Create a customer-centric culture
Matched to the current release
Every order is confirmed against BSB40720's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.