Certificate III in Library and Information Services

The whole qualification, done

Every unit in the qualification:

• Student Assessment Pack for every unit (fillable PDF + Word)
• Trainer Guides, Learner Guides and Teaching Slides across the qualification
• SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
• Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
• Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
• RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
• Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
• Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
• LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
• Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO

Every unit in BSB30420, all included

29 units: 6 core and 23 elective.

Core units 6

• BSBINS301Develop and use information literacy skills
• BSBOPS304Deliver and monitor a service to customers
• BSBTEC201Use business software applications
• BSBWHS311Assist with maintaining workplace safety
• BSBXTW301Work in a team
• CUAIND202Develop and apply knowledge of information and cultural services organisations

Elective units 23

• BSBCRT311Apply critical thinking skills in a team environment
• BSBINS201Process and maintain workplace information
• BSBINS202Handle receipt and dispatch of information
• BSBINS203Assist with circulation services
• BSBINS302Organise workplace information
• BSBINS303Use knowledge management systems
• BSBINS304Process and maintain information resources
• BSBINS305Participate in cataloguing activities
• BSBINS306Provide multimedia support
• BSBINS307Retrieve information from records
• BSBINS308Control records
• BSBINS309Maintain business records
• BSBINS404Search library and information databases
• BSBOPS305Process customer complaints
• BSBOPS306Record stakeholder interactions
• BSBPEF301Organise personal work priorities
• BSBTWK301Use inclusive work practices
• BSBXCM301Engage in workplace communication
• BSBXCS303Securely manage personally identifiable information and workplace information
• BSBXDB301Respond to the service needs of customers and clients with disability
• CUAEVP211Assist with the staging of public activities or events
• ICPPRP3220Digitise images for reproduction
• ICTWEB306Develop web presence using social media

Matched to the current release

Every order is confirmed against BSB30420's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.