The whole qualification, done
Every unit in the qualification:
- Student Assessment Pack for every unit (fillable PDF + Word)
- Trainer Guides, Learner Guides and Teaching Slides across the qualification
- SCORM eLearning course for every unit — upload straight into your LMS, completion and scores tracked
- Practical Observation, Third-Party Report, Competency Conversation, Work History and Self-Assessment
- Assessor Mapping for every unit — mapped to Elements, PCs, Knowledge and Performance Evidence
- RPL Assessment Tool Kit for the full qualification, with its own mapping workbook
- Training & Assessment Strategy (TAS) — four delivery variants (Word + PDF), a compliant framework ready for your RTO to complete
- Three Assessment Validation Checklists — unit-level, RPL kit and whole-of-qualification, aligned to the 2025 Standards
- LLND Profile for the qualification, an LLND Check for every unit, plus an enrolment LLND Placement Assessment — ACSF-aligned (Word + fillable PDF)
- Yours to keep — no licence keys, no subscriptions, no tracking. Editable files, unlimited use within your RTO
Every unit in BSB30120, all included
59 units: 6 core and 53 elective.
Core units 6
- BSBCRT311Apply critical thinking skills in a team environment
- BSBPEF201Support personal wellbeing in the workplace
- BSBSUS211Participate in sustainable work practices
- BSBTWK301Use inclusive work practices
- BSBWHS311Assist with maintaining workplace safety
- BSBXCM301Engage in workplace communication
Elective units 53
- BSBCRT412Articulate, present and debate ideas
- BSBDAT201Collect and record data
- BSBESB302Develop and present business proposals
- BSBESB401Research and develop business plans
- BSBFIN301Process financial transactions
- BSBFIN302Maintain financial records
- BSBHRM416Process payroll
- BSBINS202Handle receipt and dispatch of information
- BSBINS302Organise workplace information
- BSBINS303Use knowledge management systems
- BSBINS307Retrieve information from records
- BSBINS308Control records
Show all 53 elective units
- BSBINS309Maintain business records
- BSBLDR301Support effective workplace relationships
- BSBMED301Interpret and apply medical terminology appropriately
- BSBMED302Prepare and process medical accounts
- BSBMED303Maintain patient records
- BSBMED304Assist in controlling stocks and supplies
- BSBMED305Apply the principles of confidentiality, privacy and security within the medical environment
- BSBMED401Manage patient recordkeeping system
- BSBOPS301Maintain business resources
- BSBOPS302Identify business risk
- BSBOPS303Organise schedules
- BSBOPS304Deliver and monitor a service to customers
- BSBOPS305Process customer complaints
- BSBOPS306Record stakeholder interactions
- BSBPEF301Organise personal work priorities
- BSBPEF302Develop self-awareness
- BSBPMG430Undertake project work
- BSBPUR301Purchase goods and services
- BSBSTR301Contribute to continuous improvement
- BSBTEC201Use business software applications
- BSBTEC202Use digital technologies to communicate in a work environment
- BSBTEC301Design and produce business documents
- BSBTEC302Design and produce spreadsheets
- BSBTEC303Create electronic presentations
- BSBTEC404Use digital technologies to collaborate in a work environment
- BSBWHS332XApply infection prevention and control procedures to own work activities
- BSBWRT311Write simple documents
- BSBXCS301Protect own personal online profile from cyber security threats
- BSBXCS302Identify and report online security threats
- BSBXCS303Securely manage personally identifiable information and workplace information
- BSBXCS304Apply cyber hygiene best practices
- BSBXCS305Identify and assess cyber security insider threats and risks
- BSBXCS306Apply own techniques to prevent cyber security insider threats
- BSBXDB301Respond to the service needs of customers and clients with disability
- BSBXTW301Work in a team
- ICTSAS305Provide ICT advice to clients
- SIRXCEG002Assist with customer difficulties
- SIRXCEG005Maintain business to business relationships
- SIRXMKT001Support marketing and promotional activities
- SIRXOSM003Use social media and online tools
- SIRXPDK001Advise on products and services
Matched to the current release
Every order is confirmed against BSB30120's current training.gov.au release at fulfilment, so you always receive resources mapped to the national register.